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Baggage

Travelling with baggage

On this page you will find all the important information about baggage. Find out everything you need to know about baggage dimensions, weights and applicable baggage policies. We also provide you with all relevant information for special types of baggage such as sports equipment or musical instruments.

Carry-on baggage
The amount of carry-on baggage allowed depends on your booked fare:
Fare Allowed Carry-on Baggage
Basic 1 small baggage (40 × 30 × 10 cm)
Classic 1 small baggage+ 1 large baggage (55 × 40 × 23 cm, max. 8 kg)
Plus 1 small baggage+ 1 large baggage (55 × 40 × 23 cm, max. 8 kg)
Important:
  • The small item must fit under the seat in front of you.
  • Valuables and medication should always be carried in your hand baggage.
Checked baggage also depends on your booked fare:
Fare Checked Baggage (max. 23 kg, max. 158 cm total dimensions)
Basic No checked baggage included
Classic 1 piece of checked baggage included
Plus 2 pieces of checked baggage included
Maximum weight per bag: 32 kg (this limit cannot be exceeded, even for an additional fee). The baggage receipt you receive at check-in serves as proof of weight and number of bags.

If you are traveling with Berways as a charter flight passenger, the Economy Classic fare automatically applies to you. This includes:

  • One small and one large piece of carry-on baggage

  • One piece of checked baggage up to 23 kg

If you would like to add additional services, you can easily do so in the “My Booking” section.

Please note: The baggage allowance provided at the time of booking applies.

The following baggage rules apply for children under 2 years of age (infants):

  • 1 baby bag (40 × 30 × 10 cm) included as carry-on baggage

  • Additionally, 1 piece of special baggage free of charge: stroller, pushchair, child car seat, or travel cot

Baggage that exceeds the regular size or weight limits must be declared in advance with Berways or specified at the time of booking. This includes:

  • Bulky or fragile baggage

  • Sports equipment (e.g., bicycles, golf sets, skis)

  • Weapons (only under strict conditions)

No animals will be transported (exception: registered assistance dogs)

Special and excess baggage is subject to additional fees.

There is only a transport entitlement if Berways has confirmed the baggage in advance.

The following items are not allowed in either carry-on or checked baggage:

  • Explosives, gases, radioactive, corrosive, or magnetic materials

  • Weapons or weapon-like items (only with approval and special packaging)

  • Zippo lighters, liquid fuels, wet batteries

  • Electronic cigarettes: only allowed in carry-on baggage

Additionally, the following items are prohibited in carry-on baggage:

  • Sharp or pointed objects (e.g., scissors, razor blades, knitting needles)

  • Sports equipment (e.g., rackets, skateboards)

  • Liquids over 100 ml (only allowed in an approved 1-liter bag)

For passengers wishing to transport sporting weapons or competition firearms with Berways, the following regulations apply:

  • Passengers must be at least 18 years old or travel with a person who is at least 18 years old.

  • Sporting shotguns with barrels up to 60 cm

  • Sporting rifles of all calibers (including air rifles), but not semi-automatic weapons with a caliber larger than .22

  • Single-shot sporting firearms with a caliber of up to .22

  • All rifles and handguns with a caliber of up to .22

  • All weapons must be unloaded and transported in a suitable weapon case.

  • A maximum of 5 kg of ammunition per passenger is allowed, securely packed, ideally in the original packaging from the manufacturer.

  • Ammunition with explosive or flammable projectiles is prohibited.

  • Contact our customer service team before your trip to notify them of your intention to carry sporting weapons.

  • Ensure you have the following documents with you:

    • Documents and licenses

    • Export/import licenses

    • Permits from local and national authorities

  • Arrive at the baggage drop-off counter at least 90 minutes before the scheduled departure time to allow for all necessary checks. Late arrivals may result in the inability to transport the weapons.

If you wish to transport your bicycle with Berways, please follow the guidelines below to ensure a safe journey in the cargo hold:

  • Your bicycle must be packed in a special bicycle case or bike bag.

  • Only one bicycle is allowed per case or bag.

  • The handlebars must be flush with the frame.

  • The pedals must be removed or flush with the frame.

  • No other items (e.g., clothing) may be carried in the bicycle case or bike bag.

  • We strongly recommend letting air out of the tires.

  • If possible, pack your bicycle in a sturdy case to provide additional protection during transit.

  • Electric bicycles cannot be transported on our flights.

Damaged Baggage:

We sincerely apologize for the damage to your baggage. If the damage occurred during transport by us, we will make every effort to repair or replace it as quickly as possible.

Please fill out a damage report at our baggage service desk in the airport’s arrival hall. If no desk is available, please contact our customer service immediately. Be sure to take a photo of the damage before leaving the airport and report it within 7 days of your arrival.

Delayed Baggage:

If your baggage cannot be found after landing, please contact our baggage service team in the arrival hall. Report the missing baggage within 24 hours of arrival to our customer service if your baggage is not found.

The reasons for delayed baggage can include technical issues with the baggage system, human error, or technical problems with the aircraft.

What Happens Next:

  • Within 5 days of your arrival: More than 90% of delayed baggage is located within the first five days. If we find your baggage, we will inform you and arrange for its return.

  • 6 to 45 days after your arrival: If your baggage has not been found within five days, we will continue to search and keep you updated on the status.

For travel to Egypt or Morocco, baggage must be collected in person at the airport.

Lost Baggage After 45 Days:

If your baggage has not been found after 45 days, you can apply for compensation. We will retain the details and inform you if your baggage is found later.

Essential Items and Lost Items:

If we are unable to return your baggage within 24 hours, we will reimburse you up to €25 per person per day for up to three days for essential expenses. Please apply for the reimbursement online and keep all receipts.

Lost something? Contact our baggage service team at the airport or at the airport’s lost and found office. Items not claimed within 24 hours will be handed over to the airport’s lost and found department.

FAQ

What do I need to consider when carrying Smart Baggage?

If you plan to check your smart baggage with Berways, please note that the lithium battery must be removed before check-in. This must then be carried in your hand luggage if the baggage is being transported in the cabin. Even if your smart baggage is to be transported in the cabin, the lithium battery must be removed before departure. Smart baggage with a built-in battery cannot be transported and is prohibited on board.

You can add an additional piece of baggage to your booking at any time via our website.

Each passenger is allowed to bring one small carry-on baggage item (max. size 40 x 30 x 10 cm) on board. A larger carry-on baggage item can be added for an additional fee. On fully booked flights, we may ask you to check in your carry-on baggage. This is free of charge if the carry-on baggage meets the regulations.

Each passenger can add and check in up to 2 pieces of baggage, with each piece not exceeding 32 kg.

For safety reasons, your travel baggage must meet certain requirements and restrictions. Special measures and regulations must also be observed.

  • It is prohibited to carry items that could endanger the aircraft, onboard equipment, or people. This includes, but is not limited to, explosives, compressed gases, oxidizing, radioactive, corrosive, or magnetizing substances, highly flammable materials, toxic or aggressive substances, as well as liquid substances classified as dangerous goods according to regulations.
  • The transport of lithium batteries or lithium accumulators, such as those commonly found in laptops, in checked baggage is not permitted. It is also prohibited to carry items that, due to their size, weight, or nature, are unsuitable for transport.
  • Passengers are not allowed to carry any weapons, including firearms, edged weapons, or blunt weapons, in their carry-on baggage or on their person, as well as gas containers that could be used for offensive or defensive purposes. Ammunition and explosive materials are also prohibited. Gas lighters (Zippos) and e-cigarettes are prohibited as well. However, passengers may carry a single gas lighter on their person.
  • Only in checked baggage may toy guns (plastic or metal), slingshots, cutlery, razor blades (both safety and open blades), commercial toys that could potentially be used as weapons, knitting needles, sports rackets, and other sports or leisure equipment that could be used as weapons (e.g., skateboards, fishing rods, or paddles), as well as any other sharp objects, be transported. This also applies to nail scissors, nail files, combs with handles, syringes (except for proven medical purposes), candles containing gel, shoe insoles with gel, snow globes, or similar decorations, regardless of their size or liquid content. To avoid injury, all sharp items must be securely and safely packed in checked baggage.
If your baggage cannot be transported in compact containers, it will be checked in as oversized baggage. As long as it does not exceed a weight of 23 kg, it will be treated the same as regular luggage. Therefore, only the regular oversized baggage fee will apply for each item. However, the baggage must not exceed a total girth of 275 cm.

If your sports equipment cannot be transported in compact containers as regular checked baggage, it will be considered declared sports baggage.

Sports baggage is treated as special baggage and must be packed separately. We recommend checking in sports equipment in a sturdy container. It must be clearly identified as sports baggage at check-in.

Please note that e-bikes are not permitted.

Sports weapons, ammunition, and items that resemble weapons, ammunition, or explosive materials must be declared to the airline before travel. The transport of such items is only possible if they comply with the regulations for the transport of dangerous goods as cargo or checked baggage. Further details will be provided during the corresponding registration process.

Yes, with Berways, musical instruments can be brought into the cabin as carry-on baggage, provided they do not exceed the size limit for the booked carry-on baggage. Even if they slightly exceed the maximum size, the following musical instruments are allowed on board: clarinets, flutes, horns, oboes, violins, and trumpets.

Musical instruments such as guitars, if transported in a soft case, can only be carried in the cabin on an additional seat (extra ticket).

The transport of a wheelchair for a mobility-impaired passenger is free of charge but must be declared at the time of booking. Electrically powered wheelchairs can only be transported on a limited basis due to restricted cargo space. The wheelchair must be in a condition that ensures safe loading and transport. A transport claim is only valid if the planned transport of the wheelchair is pre-registered with the airline, providing its dimensions and weight, and confirmed by the airline. In particular, the regulations for the transport of dangerous goods must be followed. Therefore, the batteries must be removed and carried in the carry-on baggage.
Animals of any kind are not allowed on our flights and will be refused. This does not apply to trained assistance dogs, which must be registered in advance. Assistance dogs are transported free of charge.