Imprint

Berways Aviation
managing director: Louis Zuleger

registered at the District Court of Berlin-Charlottenburg (Germany): No. HRB xx
VAT ID-No. xxx

Phone no.: +xxx
E-mail: customer.service@berways.com

Regulatory authority:
Luftfahrt-Bundesamt
Hermann-Blenk-Straße 26
38108 Braunschweig
Germany

OS-platform

The European Commission introduced an platform for online dispute resolution (OS-platform).

The OS-Platform is available under https://ec.europa.eu/consumers/odr
Our E-mail: customer.service@berways.com

Consumer dispute resolution

Berways participates in a dispute resolution procedure before a consumer conciliation body.

Competent consumer conciliation body is

Bundesamt für Justiz
Schlichtungsstelle Luftverkehr
Adenauerallee 99 – 103, 53113 Bonn (Germany)

Postal address: 53094 Bonn (Germany)

Phone No.: +49 228 99 410-6120
Fax No.: +49 228 99 410-6121

E-mail: luftverkehr@bfj.bund.de
Website: https://www.bundesjustizamt.de/DE/Themen/Buergerdienste/Luftverkehr/Schlichtungsstelle_node.html